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Privacy Policy

Last Updated 2026-04-11

Xneural GmbH takes the protection of personal data seriously. This Privacy Note explains how personal data is processed when you visit our website and when you contact us by email.

Controller

The controller responsible for data processing on this website is:

Xneural GmbH Hainstraße 2 01097 Dresden Germany

Email: info@xneural.ai Website: https://xneural.ai

Accessing our website

When you access this website, technical information may automatically be processed in server log files. This may include:

  • IP address
  • date and time of access
  • requested page or file
  • referrer URL
  • browser type and version
  • operating system
  • amount of data transferred
  • access status / HTTP status code

This processing is necessary to deliver the website, ensure technical stability and security, and detect misuse or attacks.

The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest is the secure and reliable operation of this website.

Our website is hosted by IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany. IONOS may process personal data on our behalf as hosting provider.

Hero video

Our landing page displays an automatically looping background video. The video is hosted on our own website infrastructure and is loaded as part of the website content.

When the video file is requested, technical access data may be processed in server log files, including the IP address, date and time of access, requested file, browser information, amount of data transferred and access status.

We do not use the video to track users, measure individual viewing behavior, place cookies or create user profiles. The video is provided solely to display website content.

The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest is the attractive, secure and technically reliable presentation of our website.

Contact by email

If you contact us by email, we process the personal data you provide, such as your name, email address, company, role, message content and any other information included in your communication.

We use this data solely to respond to your inquiry, communicate with you, and, where applicable, initiate or maintain a business relationship.

The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest is responding to inquiries and maintaining business communications. If your inquiry relates to entering into or performing a contract, the legal basis may also be Art. 6(1)(b) GDPR.

Cookies and tracking

We do not use analytics, advertising tracking, newsletter tracking or profiling technologies on this website.

The locally hosted hero video is not used to track individual viewing behavior and is not embedded through a third-party video platform.

If technically necessary cookies are used for the operation of the website, they are used only to provide the requested website functionality.

Recipients of personal data

Personal data may be processed by service providers acting on our behalf, in particular our hosting provider.

We do not sell personal data and do not transfer personal data to third parties for advertising purposes.

International data transfers

We do not intentionally transfer personal data collected through this website to recipients outside the European Union or the European Economic Area.

Storage period

Server log files are stored only for as long as necessary for technical operation, security and troubleshooting, unless a longer retention period is required in individual cases for legal reasons or to investigate misuse.

Emails and business communications are stored for as long as necessary to handle the inquiry and maintain the business relationship. Statutory retention obligations may require longer storage.

Your rights

Subject to the conditions of the GDPR, you have the following rights:

  • right of access, Art. 15 GDPR
  • right to rectification, Art. 16 GDPR
  • right to erasure, Art. 17 GDPR
  • right to restriction of processing, Art. 18 GDPR
  • right to data portability, Art. 20 GDPR
  • right to object to processing based on legitimate interests, Art. 21 GDPR

You also have the right to lodge a complaint with a competent data protection supervisory authority.

No automated decision-making

We do not use automated decision-making or profiling within the meaning of Art. 22 GDPR.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, legal requirements or data processing practices.